Vehicle Recovery FAQs

Yes. MK Recovery's is available 24 hours a day, 7 days a week, including weekends and bank holidays. Call 07925 218836 at any time.

Call 07925 218836. In an emergency, a phone call is always quickest. Have your location ready (a postcode, road name, junction or landmark) and tell us whether you are somewhere safe.

Yes. Plenty of our jobs start on a driveway. Tell us the address and how the vehicle is parked so we know how to access it.

It depends on where you are, the time and what we're already doing, so we won't promise a time we can't keep. When you call, we'll give you an honest estimate before you agree to anything.

No. You can call us directly whether or not you have breakdown cover. Many customers call us when their cover provider can't get to them for hours.

Yes. We're available 24 hours a day, 7 days a week, including bank holidays.

Yes. You choose the destination: your home, your usual garage, a main dealer or another address you agree with us.

Yes. Many modern cars come without a spare wheel. We can recover the vehicle to a tyre centre, a garage or your home so it can be sorted safely.

Yes, once the scene is safe and, if the police are in attendance, they are happy for the vehicle to be moved. Tell us if emergency services are already there when you call.

Anywhere you choose: your home, a bodyshop, a garage or another agreed address. If your insurer has its own repairer or storage arrangements, it's worth checking with them first.

Usually, yes. Tell us about the damage, for example a locked wheel, broken suspension or flat tyres, so we can plan how to load it safely.

We recover and deliver your vehicle. Claims are handled between you and your insurer, but we're happy to give you details of the job for your records.

Yes. Non-runners are one of the most common jobs we do. We use the flatbed and a winch where needed, so the vehicle doesn't have to drive on.

Let us know before we arrive. Flat tyres, a locked steering wheel, a seized handbrake or missing keys all change how we load a vehicle, so the more we know, the smoother the job.

We recover cars, SUVs, 4x4s and light commercial vehicles. Size and weight limits apply, so call us with the make and model and we'll confirm before you book.

Yes. Vehicles that have been sat on a drive or in a garage for months, including SORN vehicles, can be collected and transported on our flatbed.

Yes. We are based in Wrexham and travel across England, Wales and Scotland for pre-booked transport. Long-distance jobs are planned in advance so we can agree the route, timing and price with you.

Send us the vehicle make and model, its condition, the collection and delivery postcodes and your preferred date. WhatsApp or our contact form are the quickest ways.

Yes. Just make sure the seller knows we're coming and that the vehicle has been paid for and is ready to be collected.

Yes. Non-runners travel on our flatbed in exactly the same way as running vehicles. Let us know about any issues with steering, brakes or tyres.

Usually, yes. Someone needs to hand over the keys at collection and receive the vehicle at delivery, unless we've agreed something different in advance.

Every job is different, so we price each one individually. The cost depends on the distance, the time of day, the vehicle and its condition. We always agree the price with you before we set off.

The vehicle make and model, its condition, the collection location and postcode, the destination postcode and when you need it moved. Photos on WhatsApp help too.

Yes. Message us on WhatsApp with the details and any photos, and we'll get back to you with a price.

Yes. Our local recovery area covers Wrexham and the surrounding towns and villages shown on the map, from Llangollen and Chirk to Gresford, Rossett, Llay and the Maelor villages.

Use the map to check your location. If you're outside our local emergency area, we can still help with pre-booked nationwide vehicle transport anywhere in the UK.

No. We're based in Wrexham and travel out to customers across the area. We don't have branches or depots in other towns.